Terms of Service for FiscoraPrime
Effective Date: 2025
1. Introduction
Welcome to FiscoraPrime, operated by High-Level Tax Consulting ("we", "us", "our"). These terms govern your use of professional services, digital products, and physical materials offered at FiscoraPrime.com.
2. Company Information
Address: Rämistrasse 101, 8092 Zurich, Switzerland
Phone: +41766431863
Business ID: CHE-246.082.151
3. Services
We provide professional tax advising, corporate tax review, cross-border tax planning, and related support. Service details and scope are specified in individual engagement agreements.
4. Info Products
We offer digital guides and training modules on tax topics. Access is delivered electronically after order confirmation.
5. Goods
We sell printed tax resource materials. Availability, shipment, and tracking details are provided at purchase.
6. Fees and Payment
All fees are due as specified in invoices or order confirmations. Accepted methods include credit card and bank transfer. Late payments may incur an administrative charge.
7. Refund Policy
7.1 Services
If you cancel a booked service at least 14 calendar days before the scheduled date, we will refund the full charge via the original payment channel within 30 days of confirmation. If canceled between 7 and 13 days in advance, a 50% refund applies. Cancellations within 6 days of the scheduled date are not eligible for a refund, but you may request rescheduling subject to availability.
7.2 Info Products
Digital guides and training modules may be refunded in full within 7 calendar days of purchase, provided you have not downloaded or accessed the content. To initiate a refund, submit a request via our contact form. Approved refunds are processed within 30 days using the original payment channel.
7.3 Goods
Printed materials may be returned in unused condition within 14 calendar days of receipt. Return shipping costs are your responsibility. Upon receipt and inspection, we will issue a refund via the original payment channel within 30 days.
8. No-Refund Policy for Customized Services
Certain tailored engagements—such as bespoke tax strategy development requiring extensive preparatory work—are non-refundable due to resource allocation and scheduling commitments. This is stated explicitly in the service agreement and justified by the specialized effort dedicated.
9. Rescheduling
To reschedule a service, submit a request at least 7 days prior to the scheduled date via our contact form. We will make reasonable efforts to accommodate new dates without extra charge.
10. Modifications
We reserve the right to modify these terms at any time. Changes become effective upon posting at FiscoraPrime.com.
11. Contact
For questions, cancellations, or rescheduling, use our contact form or reach us at +41766431863.
12. Governing Law
These terms are governed by Swiss law and any disputes are subject to the competent courts in Zurich, Switzerland.